FAQs / Terms & Conditions

 

How to look after your products

All of our mud kitchens are made from old timber pallets. The wood has been sanded and painted with at least two coats of quality exterior paint or decking oil.
As with any outdoor furniture, it may be necessary to repaint your Lauterwood mud kitchen after a couple of years.
We suggest to keep it in a shady spot on an even surface.
Most of our accessories are dishwasher safe, please hand wash the water dispensers as needed.

Cracks, holes, chips or marks are a desired part of the product and not considered faults.

 

Safety

The pallets we use have been heat treated and are free from any harmful substances and pesticides.

Please always supervise your children during water play.

Do not let them climb on the bench top or back board of your mud kitchen.

Due to the nature of the timber there is a small risk of splinters.

How to order

Please order through our online store and specify your custom colour and name for personalisation at check-out. We love to work with you to decide on a style and colour palette that suits you.

It generally takes 2-3 weeks to complete your order, unless you order a ready-made product that’s available for immediate pick up/delivery.

If you’re unsure about the process or would like to place an order a few weeks in advance for an upcoming birthday or Christmas, please email us or contact us via the contact form on the website.

 

Shipping

We currently offer Sydney metro delivery for an additional
fee of $60, or $30 if you’re based in the Northern Beaches or Lower North Shore.

Otherwise you're welcome to pick up from our location in the Northern Beaches.